MacStats Support
Having trouble? Check the quick answers below or reach out directly.
Lost your Pro key?
Enter the email you used at checkout, and we'll resend it instantly.
Request License RecoveryTop Questions
How do I access the AI Explainer?
The AI Explainer feature is currently in development (coming soon) and will be available to all Pro users. In the meantime, the core monitoring tools are fully functional.
Why am I getting a security warning when opening?
If macOS blocks the app, go to System Settings > Privacy & Security, scroll down, and click "Open Anyway" for MacStats. This is a one-time step for directly downloaded apps.
Is this a subscription?
No. MacStats Pro is a one-time purchase. We don't believe in renting software.
Still need help?
We are a small indie team, but we reply to every email within 24 hours.
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